Please read the following carefully to understand our views and practices regarding your personal data and how we treat it.
Website visitors: When you visit our website (either as customer, it’s representative or in another capacity), the Personal Data we collect about you includes data collected through registrations, applications, purchases, in connection with your inquiries, subscription for receiving direct marketing, and data collected automatically when you browse our website
Allett mowers are committed to keeping your information private. By ‘your information’ we mean any information about you that you or third parties provide to us. This policy relates to the privacy of your information. Allett Mower’s Privacy Principles explain how we will handle your information – and they’re below.
We may obtain information about your computer or any other electronic device which you use to access our website, such as your IP address, your browser and/or other internet log information. We will treat this information as your personal information.
In certain circumstances we may also collect personal information about you but only where you voluntarily provide it (e.g by completing an online form) or where you purchase goods or services from us.
WHO ARE WE
Allett Ltd are manufacturers of Allett Mowers brand and range of pedestrian cylinder mowers operated and controlled by Allett Ltd. Regal House, Airfield Industrial Estate, Hixon, Staffordshire ST18 0PF.
For more information please visit www.allett.co.uk
PERSONAL DATA WE COLLECT
The Personal Data we collect about you when you use our Services include the following:
• Your contact details. Your name, postal address and other contact details, such as your telephone number and e-mail address, and any other contact details you provide to us.
• Your profession and job title. This includes information on the specific (sub)sector that you operate in.
• Your use of our Services. We collect information relating to your use of our Services, such as which purchases you make (either online or as part of a sales process), the amount and date of your purchase, the product or service you purchase, location of purchase.
• Your communication data. Your requests, any complaints you may have and any other data that we receive if we communicate with you via email or online.
• Any other personal data. This includes any personal data that you disclose to us during the course of your contractual relationship with us, either voluntarily or upon request.
If you hold an account with us
Where you apply for a credit account with us a credit search may be made on the details supplied to us at the time of completing the form or at any future date. This search may be recorded by the credit agency and any relevant information may be shared with credit insurance companies we use in the course of our legitimate business activities
WHAT WE DO WITH YOUR PERSONAL DATA
Allett Ltd collects and uses your Personal Data for the purposes below and on a lawful basis. Please know that insofar we already hold information about you, we may use that information for the same purposes.
For the performance of our agreement with you: In order to carry out our obligations arising from any contracts entered into between you and us, and to provide you with the information and services that you request, including managing and handling your requests, inquiries or complaints. This also includes responding to your requests to provide customer service, respond to your inquiries, providing you with technical support, provide you with essential information regarding the Services you use, etc.
For our legitimate commercial interests: We may use your Personal Data (both on aggregated and on individual basis), such as your contact details and your electronic identification data for the purpose of advertising our products and services, making contact with you for marketing or other commercial purposes if you are an existing customer. We may also use your Personal Data for analysing and improving the quality of our products and services, such as providing you with customer services and aftersales, and to understand you as a customer (customer optimization). This enables us to assess what may interest you, to measure or understand the effectiveness of advertising we serve to you and others and to deliver relevant advertising. In addition, based on your historical use of our Services we may target you with advertisement or other marketing materials that are customized to your personal preferences and experiences.
We may also use your Personal Data, for our other legitimate commercial interests such as, to operate and expand our business activities, to develop and improve or modify our Services, to generate aggregated statistics about the users of our products and services; to assist in security and fraud prevention; to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, and statistical purposes. For system integrity purposes (for example the prevention of hacking, spamming etc.); to facilitate our business operations, to operate company policies and procedures; to enable us to make corporate transactions.
USE OF INFORMATION BASED ON YOUR CONSENT
You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
For further information on cookies generally visit aboutcookies.org or the Information Commissioner’s webpage on cookies www.ico.org.uk/for-the-public/online/cookies/
HOW WE SHARE YOUR DATA
We share your Personal Data with the following parties:
• Service Providers and Processors. We may engage third party vendors, from time to time, including:
o Business partners, suppliers (such as Allett dealers/distributor’s and service providers) and sub-contractors for the performance of any contract we enter into with them or to provide services on our behalf;
o Financial institutions;
o Leasing companies;
o Telemarketing companies and other advertising companies that carry out marketing activities on our behalf;
o Analytics and search engine providers that assist us in the improvement and optimization of our website, such as Google Analytics.
In providing their services, they will access, receive, maintain or otherwise process Personal Data on our behalf. Our contracts with these service providers do not permit use of your Personal Data for their own (marketing) purposes. Consistent with applicable legal requirements, we take commercially reasonable steps to require third parties to adequately safeguard your Personal Data and only process it in accordance with our instructions.
• Dealers. We offer our Services to our customers either directly or through our dealers. Where we engage with our dealers, we will need to disclose your Personal Data to those dealers. In accordance with the applicable law, we will take commercially reasonable steps to require dealers to adequately safeguard your Personal Data and only process it in accordance with our instructions. Where legally required, we will ask for your prior consent.
• Third parties in case of legal requirement. We also disclose your Personal Data if disclosure is required by law or in the context of an investigation, regulatory requirement, judicial proceeding, court order or legal process served on us, or to protect the rights or safety of the website, us or our affiliated companies.
• With consent. We also disclose information about you, including Personal Data to any other third party, where you have consented or requested that we do so.
Allett Ltd will take reasonable steps to ensure that your Personal Data is properly secured using appropriate technical, physical, and organizational measures, so that they are protected against unauthorized or unlawful use, alteration, unauthorized access or disclosure, accidental or wrongful destruction, and loss.
We retain your Personal Data for as long as required to satisfy the purpose for which they were collected and used (for example, for the time necessary for us to provide you with customer service, answer queries or resolve technical problems), unless a longer period is necessary for our legal obligations or to defend a legal claim.
Subject to the conditions set forth in the applicable law, you have the right to request, review, correct, update, suppress, restrict or delete Personal Data that you have provided to us or if you would like to request to receive an electronic copy of such personal data for purposes of transmitting it to another company, by sending an email [email protected] specifying your request. We will respond to your request consistent with applicable law.
In your request, please tell us what Personal Data you would like to have changed, whether you would like to have it removed from our database, or otherwise let us know what limitations you would like to put on our use of it. We will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain Personal Data for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion.
In the event your personal data is processed on the basis of your consent, you can withdraw consent at any time by sending an email to [email protected] specifying your request, without affecting the lawfulness of processing based on consent before its withdrawal
Our websites may, from time to time, contain links to and from third-party websites, such as our business partners, social media networks, branch organizations and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please consult these policies before you submit any personal data to these websites.
CHANGES TO THE POLICY